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1. Scope of applicability of the terms.

These sale terms and conditions apply to all sale contracts. The Buyer accepts the mentioned  below conditions of sale, even if they are contrary to his terms of purchase..

2. Prices

The price depends on the amount of the purchased goods and the individual Buyer’s discount. Prices do not include VAT and transport costs. Only complete packaging units are subject of sale.

3. Delivery

Fasteners are sold in standard Argip packaging units. The packing cost is included in the price of  the goods. The ordered items, quantity, date of delivery are to be agreed on the basis of a written order confirmed by the Buyer. The execution of the order in parts is allowed. The Buyer is charged with a part of the delivery costs, which are invoiced together with the goods. The freight forwarder is responsible for delivery of goods. The standard delivery time is: one working day for boxes and two working days for pallets.

4. Orders

According to the ISO procedures orders must be placed in written form (fax, e-mail, web shop). As a default rule, in current working day shipments are being realized for domestic orders placed:

- up to 10:00 AM for orders placed by fax or e-mail;
- up to 11:00 AM for orders placed by web shop.

For the customer without deferred payment date, sending the proof of payment up to 12:00 PM is necessary for the realization of his order the same day. Shipments realized in later hours, that is between 1:00 PM and 3:00 PM, are additionally charged. This additional cost amounts to 10% of ordered goods’ value, but no less than 10€.

5. Requirements for technical documentation

Argip company reserves the right to reject any claims regarding technical documentation (material, quality and any other certificates) from the customer, if the demand for this documentation has not been reported prior to placing the order.
If, after placing an order, the customer reports a need for appropriate technical documentation, Argip will, if possible, make every effort to provide it.
However, if providing of the above-mentioned documentation turns out to be impossible, then the customer cannot submit any claims caused by its lack.

6. Discrepancy

The Buyer has the right to make a claim in 14 days from receiving the goods if there is any discrepancy in the  quality, quantity or condition of the goods. Argip will consider every complaint received within 14 working days from the date of filing a complaint (counted from the first working day after receiving the complaint). If the complaint is accepted, Argip will complete or replace faulty products for proper ones, in exceptional cases will issue a credit note.  Argip is not responsible for direct or indirect damage, which occurred due to the action or negligence of the Buyer, and for the improper use of the supplied products. Full responsibility for a transport service and the quality of the delivered shipment rests on the transport company, therefore any delay or defect considering the delivery must be strictly noted on the waybill in a presence of a forwarder. Lack of such notification means that shipment is considered as checked and consistent with shipping documents. In the case there are any shortage of the goods in the shipment due to any physical damage of the delivered goods, a formal complaint must be made on a form delivered by a forwarder within 5 days from the date of delivery. Buyer is not allowed to make any deductions in payment, unless agreed with Argip in writing or a Buyer’s claim which has been accepted by Argip.

7. Terms of payment

Every 3 months Argip makes an assessment of cooperation with a customer. As a result, individual customer discounts and the amount of trade credit are determined. The basic payment method is prepayment according to pro forma invoice. In case of a good long-term cooperation, it is allowed to pay by bank transfer, compensation etc. Payments transferred to Argip for the delivered products are always first to cover the oldest debt. In case of a delayed payment, Argip is allowed to suspend any further deliveries until the due amount is settled in full. Argip also reserves the right to change the Buyer’s method of payment to advance payment. In the event of non-payment of overdue payments by the customer, Argip reserves the right to provide information about the arrears to the National Debt Register and insurance companies. We also reserve the right to send reminders and requests for payment. For nonstandard parts payment in advance is always required. Goods ordered specially for particular customer, cannot be returned, and this customer is obliged to pick them up immediately after it is available for selling.

8. Return of goods

Argip reserves the right to refuse to take back the goods, which have been sold. Occasional goods return or replacement of products would be accepted, only if the goods are in original Argip packaging units, were properly stored and the conditions of return were previously agreed with and accepted by domestic or export sales department. The Buyer shall have a net value of the goods minus handling cost (up to 50%) returned into his account. No return or exchange is possible for non-standard products or drawing parts ordered by the Buyer, nor if items value (one order line) have less than 120€ net worth.

9.  Zinc flake coatings according to ISO 10683 – zinc flake (non-electrolytically applied)

Zinc flake coated fasteners offered by Argip may not be able to pass the thread gauge test (due to the additional protective layer). Some recess and hole infill may occur in the dip-spin process. There is also a risk of minor damage of the thread, depending on the shape of the element.  
Some elements may have traces of sticking one to the another during the process  and a certain percentage of details may get stuck together.
Some zinc flake coated parts may be lost, contaminated or damaged during the proces.

The loss of goods may be:
Aprox. 10% for small elements,
Aprox. 3% for quantities over 100 kg.

10. In matters not regulated by this Agreement, the provisions of the Civil Code shall apply.



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